As a lover of the service known as Lala, this morning I was very saddened to receive an email that I hoped would never come:
Dear Raymond B.,
The Lala service will be shut down on May 31st.
In appreciation of your support over the last five years, you will receive a credit in the amount of your Lala web song purchases for use on Apple’s iTunes Store. If you purchased and downloaded mp3 songs from Lala, those songs will continue to play as part of your local music library.
Remaining wallet balances and unredeemed gift cards will be converted to iTunes Store credit (or can be refunded upon request). Gift cards can be redeemed on Lala until May 31st.
Click here or visit Lala.com/support for more information, or to view Lala’s Terms of Service.
Thank you.
Lala
This letter was probably written the day that Apple purchased Lala over four months ago. It further solidifies my disgust with Apple and the way they do their business. In this acquisition and destruction of a perfectly good company, they’ve literally promised services to me in exchange for my money and now backed out of our agreement. I currently have over $25 in store credit on Lala and over one hundred songs to which I’ve purchased streaming rights. Beyond that, I’ve given dozens of songs to friends and family on the service.
Lala was the most innovative approach to music that I’ve seen in years, and I was extremely excited to evangelize the service and partake in it like some sort of Dionysian zealot. Now that’s all gone because Apple saw competition, they wanted technology, and when they had it they didn’t want to share. If Apple wants to make me happy they can give me copies of my MP3′s at a loss to them or send me a check for $50. Until that time, I’m looking to warn others of what happens when a closed, heavily proprietary company in bed with numerous neerdowells. This closure makes me furious, and I’m eager to see significant blow-back from Apple’s consumer-base.
UPDATE: It would cost me over $155 to get MP3 copies of the music I’ve purchased. Screw you, Apple.
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